Frequently Asked Questions

Below are some of the most popular questions we get asked. If these don't answer your questions...feel free to drop us a line and let us help you.

How long does it take from the time I place my order?
The original order takes 5-7 days, depending on the complexity of the design or logo. Re-orders take only 5-7 days.

Why do dark t-shirts cost more?
Dark t-shirts cost more because of the cost of the dyes and printing processes.

How large an image area can you print?
We can print 24"wide by 24" tall.

Can you convert an RGB image to a mechanical image without completely redoing the art?
Yes, through spot process, a folder in Adobe Photoshop, an RGB image can be converted into a mechanical image in up to 10 flat colors.

What is discharge printing?
Discharge printing is a process whereby the dye is removed from a dark garment and overprinted with plastisol inks with the hand of an image printed on a light ground shirt.

Why use water base inks?
Water base inks are used on white grounds only where an extremely soft hand is needed (i.e. towels) or coolness of garment is needed (kitchen whites that need laundering).

Can we use the same embroidery tape on different substrates?
Only if it is punched with a wire frame or STI format which allows for the change of densities as well as size of the logo.

How much does embroidery cost? And how do you charge?
LS&A charges by the stitch count on embroidery, and by the number of colors on silk screening. We will be happy to provide prices for your specific needs.

Do you have a minimum quantity when placing an order?
Yes. The minimum for embroidery is 36 flat pieces (i.e. golf shirts) and 48 for hats. The is no minimum for silk screening.

Do you drop below your minimums?
Yes, with a below minimum charge. Tell us what you need and we'll let you know the below minimum charge. Usually $15-$20 depending on the number of units.

Are screen charges applied to every order?
Yes, screen charges are on every order. However, art and camera charges apply to the initial order only.

Can you drop ship and build to a corporate location?
Yes, our accounting system has shipping and bill-to capabilities. We will also ship with UPS Online and ship blind to your customer with your UPS account number.

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